All you need to know about Generative AI Insurance Chatbots
A hybrid chatbot is a harmonious blend of chatbot and live chat that combines the best of both worlds. A customer service representative will be available in live chat to…
post-OCR text proofing, advanced spell-checking, automatic correction
For example, NLP makes it possible for computers to read text, hear speech, interpret it, measure sentiment and determine which parts are important. TextBlob is a Python library with a…
HEALTHCARE CHATBOT APPS ARE ON THE RISE BUT THE OVERALL CUSTOMER EXPERIENCE CX FALLS SHORT ACCORDING TO A USERTESTING REPORT
The patient is on the phone for what seems like an eternity, the call is transferred between different departments and staff, and put on hold, before finally getting an appointment…